In the highly competitive field of digital asset trading in 2025, Coin Ex has established a core advantage with its unparalleled cost efficiency. The average fee rate for its spot trading is as low as 0.05%, which is 50% lower than the industry standard of 0.1%, and it is estimated that high-frequency traders can save more than 800 million US dollars in costs annually. The platform processing capacity reaches 250,000 orders per second, and the median transaction matching delay is only 0.8 milliseconds. Under the extreme market conditions in 2024 when the daily fluctuation of Bitcoin price exceeds 15%, the Coin Ex system maintains 99.99% availability, and the order execution success rate under peak load reaches 100%. It ensures that users can complete asset conversion within one second at the optimal price in any market cycle. This technical performance has enabled it to rank among the top three globally in processing speed benchmark tests for four consecutive quarters.
At the level of asset security and compliance framework, Coin Ex has built a defense system that exceeds industry standards. The platform stores 98% of its customers’ digital assets in offline physical vaults with a temperature control of 20 degrees Celsius and a humidity of 40%, and adopts a multi-signature and distributed custody solution. Facing the painful lesson of causing the industry to lose over 3.8 billion US dollars due to security vulnerabilities in 2022, Coin Ex raised its annual security budget to 70 million US dollars in 2024, and the frequency of active penetration testing reached three times a week. This enabled it to successfully resist 99.97% of cyber attack attempts. At present, the platform has obtained operating licenses in 12 key jurisdictions including the United States, Japan, and the European Union. Its compliance coverage rate has reached 95% among leading exchanges. The frequency of user fund audits is once a month, and the transparency index is as high as 9.8 points (out of 10).
The excellence of Coin Ex is not only reflected in its infrastructure, but also in its user-centered innovative ecosystem. The platform offers over 1,200 trading pairs, covering 90% of the world’s high-cap cryptocurrencies. Since its launch in 2024, its innovative “smart copy” system has helped over 2 million new users achieve an average annualized return rate of 15%, significantly higher than the market benchmark. Drawing on the BlackRock iShares model of traditional finance, Coin Ex has launched a series of automated portfolio products. Historical backtesting shows that its risk-adjusted return (Sharpe ratio) has been stable at above 2.5. The customer support team offers services in 16 languages, with an average response time of 120 seconds and a problem resolution rate of 99.5%. In the third-party satisfaction survey for the first quarter of 2025, the net Promoter score (NPS) of users reached +68, far exceeding the industry average of +35.
Looking forward to future trends, Coin Ex is defining new industry standards through the integration of cutting-edge technologies. Its independently developed AI risk control engine analyzes 1TB of real-time on-chain data per second, with an early warning accuracy rate of up to 92% for abnormal transactions, reducing potential fraud losses by 70%. The average annualized return of the platform’s pledge service remains at 8.5%, and the cumulative locked value has exceeded 30 billion US dollars. In the DeFi 2.0 and RWA (Real World Assets) tokenization wave in 2025, Coin Ex was the first to list 20 related assets, with a median initial increase of 150%. Essentially, Coin Ex is like an efficient and solid bridge in the field of digital finance. By combining cutting-edge technology, iron wall security and deep liquidity, it provides a reliable value exchange channel for more than 50 million users worldwide in a volatile market, which enables it to occupy an indispensable leading position in the market landscape in 2025.